{"id":100152,"date":"2024-06-08T11:10:44","date_gmt":"2024-06-08T11:10:44","guid":{"rendered":"https:\/\/miconfesion.es\/?page_id=100152"},"modified":"2026-09-07T09:51:55","modified_gmt":"2026-09-07T09:51:55","slug":"contacto","status":"publish","type":"page","link":"https:\/\/elturco.es\/tr\/tienda-documentos\/contacto\/","title":{"rendered":"Contacto"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section section_has_divider et_pb_bottom_divider\"><div class=\"et_pb_row_0 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5 style=\"text-align: left;\">\u00bfNecesitas ayuda?<\/h5>\n<h1 class=\"hero-1-title mb-4 font-weight-normal line-height-1_4\">\u00bfTienes una <span style=\"color: #ff8057;\">pregunta?<\/span><br \/>Le vamos a <span style=\"color: #ff8057;\">contestar<\/span>.<\/h1>\n<div class=\"col-lg-6\">\n<div class=\"hero-title pr-lg-5\">\n<p class=\"text-muted mb-4 pb-2\">Cuentanos lo que necesitas y intentaremos resolver sus dudas lo antes posible.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#formulario-mensaje\">Env\u00edanos un Mensaje<\/a><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Molti-Contact-ill.png\" width=\"2000\" height=\"1519\" srcset=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Molti-Contact-ill.png 2000w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" class=\"wp-image-283\" title=\"Molti - Contact ill\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough molti-column\"><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module molti-blurb-contact-page\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Phone.png\" width=\"256\" height=\"256\" srcset=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Phone.png 256w, https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Phone-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" class=\"wp-image-316\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">m\u00f3vil - whatsapp<\/h4><div class=\"et_pb_blurb_description\"><p>+34 660 477 800<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module molti-view-button preset--module--divi-button--default\" href=\"#\">\u00a1Llamanos ahora!<\/a><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough molti-column\"><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module molti-blurb-contact-page\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Email.png\" width=\"256\" height=\"256\" srcset=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Email.png 256w, https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Email-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" class=\"wp-image-317\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Correo Electr\u00f3nico<\/h4><div class=\"et_pb_blurb_description\"><p>info@elturco.es<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module molti-view-button preset--module--divi-button--default\" href=\"mailto:info@elturco.es\">\u00a1Env\u00edanos un correo!<\/a><\/div><\/div><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough molti-column\"><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_block_module molti-blurb-contact-page\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Address.png\" width=\"256\" height=\"256\" srcset=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Address.png 256w, https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Address-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" class=\"wp-image-318\" \/><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Direcci\u00f3n<\/h4><div class=\"et_pb_blurb_description\"><p>Madrid - Barcelona<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module molti-view-button preset--module--divi-button--default\" href=\"#\">\u00a1Miralo en el mapa!<\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module molti-text-before-contact-form\"><div class=\"et_pb_text_inner\"><p><mark-shy-text>Aqu\u00ed estamos<\/mark-shy-text><\/p>\n<h1>\u00bfQuieres decirnos algo?<\/h1>\n<p>Puede utilizar el formulario abajo para mandarnos un mensaje r\u00e1pido.<\/p>\n<\/div><\/div><div class=\"et_pb_contact_form_0 et_pb_contact_form_container clearfix et_pb_module et_flex_module\" data-form_unique_num=\"0\" data-form_unique_id=\"4ad6c22e-ce20-4f08-bc86-b6f47d876be2\" id=\"et_pb_contact_form_4ad6c22e-ce20-4f08-bc86-b6f47d876be2\"><div class=\"et-pb-contact-message\"><\/div><div class=\"et_pb_contact\"><form class=\"et_pb_contact_form et_flex_module\" method=\"post\" action=\"https:\/\/elturco.es\/wp-json\/wp\/v2\/pages\/100152\"><div class=\"et_pb_contact_field_0 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"nombre\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_nombre_0\">Nombre<\/label><input type=\"text\" name=\"et_pb_contact_0_nombre_0\" id=\"et_pb_contact_0_nombre_0\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"nombre\" placeholder=\"Nombre\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_1 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"email\" data-type=\"email\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_email_1\">Correo Electr\u00f3nico<\/label><input type=\"text\" name=\"et_pb_contact_0_email_1\" id=\"et_pb_contact_0_email_1\" class=\"input\" data-required_mark=\"required\" data-field_type=\"email\" data-original_id=\"email\" placeholder=\"Correo Electr\u00f3nico\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_2 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"m\u00f3vil\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_m\u00f3vil_2\">M\u00f3vil<\/label><input type=\"text\" name=\"et_pb_contact_0_m\u00f3vil_2\" id=\"et_pb_contact_0_m\u00f3vil_2\" class=\"input\" data-required_mark=\"not_required\" data-field_type=\"input\" data-original_id=\"m\u00f3vil\" placeholder=\"M\u00f3vil\" pattern=\"[0-9\\s\\-]{9,9}\" title=\"Yaln\u0131zca say\u0131lara izin verilir.Minimum uzunluk: 9 karakter. Maksimum uzunluk: 9 karakter.\" maxlength=\"9\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_3 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"asunto\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_asunto_3\">Asunto<\/label><input type=\"text\" name=\"et_pb_contact_0_asunto_3\" id=\"et_pb_contact_0_asunto_3\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"asunto\" placeholder=\"Asunto\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_4 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"mensaje\" data-type=\"text\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_mensaje_4\">Mensaje<\/label><textarea name=\"et_pb_contact_0_mensaje_4\" id=\"et_pb_contact_0_mensaje_4\" class=\"et_pb_contact_message input\" data-required_mark=\"required\" data-field_type=\"text\" data-original_id=\"mensaje\" placeholder=\"Mensaje\"><\/textarea><\/div><input type=\"hidden\" name=\"et_pb_contactform_submit_4ad6c22e-ce20-4f08-bc86-b6f47d876be2\" value=\"et_contact_proccess\" \/><div class=\"et_contact_bottom_container\"><div class=\"et_pb_contact_right et_pb_contact_field\"><p class=\"clearfix\"><label><span class=\"et_pb_contact_captcha_question\">6 + 6<\/span> = <input type=\"text\" size=\"2\" class=\"input et_pb_contact_captcha\" data-first_digit=\"6\" data-second_digit=\"6\" data-required_mark=\"required\" name=\"et_pb_contact_captcha_4ad6c22e-ce20-4f08-bc86-b6f47d876be2\" autocomplete=\"off\" \/><\/label><\/p><\/div><div class=\"et_pb_button_wrapper\"><button type=\"submit\" name=\"et_builder_submit_button\" class=\"et_pb_button et_pb_contact_submit\" data-icon=\"$\">Enviar<\/button><\/div><\/div><input type=\"hidden\" id=\"_wpnonce-et-pb-contact-form-submitted-4ad6c22e-ce20-4f08-bc86-b6f47d876be2\" name=\"_wpnonce-et-pb-contact-form-submitted-4ad6c22e-ce20-4f08-bc86-b6f47d876be2\" value=\"37857cafd4\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/100152\" \/><\/form><\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"formulario-mensaje\"><div class=\"et_pb_text_inner\"><p>* Le contestaremos lo antes posible.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>Preguntas Frecuentes<\/h1>\n<p style=\"text-align: center;\">Aqu\u00ed tiene respuestas a algunas preguntas frecuentes.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_pb_gutters2 et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Send-Message.png\" width=\"1920\" height=\"1272\" srcset=\"https:\/\/elturco.es\/wp-content\/uploads\/2024\/06\/Send-Message.png 1920w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" class=\"wp-image-319\" title=\"Send Message\" \/><\/span><\/div><\/div><div class=\"et_pb_column_9 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfTienen una tienda f\u00edsica?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p><span>No, <\/span><a href=\"elturco.es\">elturco.es<\/a><span> solo opera en l\u00ednea.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfTengo que registrar para poder comprar?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>S\u00ed. Ud. puede realizar la selecci\u00f3n de los productos sin registrar, pero en el momento de pago, necesitamos sus datos para poder enviar el pedido. Por eso, necesitamos que registre.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfQu\u00e9 datos tengo que prestar?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>Necesitamos su nombre y apellido(s), su direcci\u00f3n completa y su tel\u00e9fono m\u00f3vil en caso de que tengamos que contactar con Ud. Tambi\u00e9n es necesario un correo electr\u00f3nico para registrar en el sistema.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfC\u00f3mo mand\u00e1is los pedidos?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>Tenemos dos modalidades de env\u00edo; 3 o 5 d\u00edas. Seg\u00fan el pedido el sistema presenta la modalidad apta. Mandamos el pedido por GLS y ellos se encargan de entregarlo.\u00a0<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">Y, \u00bfel coste de transporte, es decir, los portes?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>Los portes se calculan seg\u00fan el peso del pedido, la direcci\u00f3n de env\u00edo y la modalidad de env\u00edo por el sistema de manera autom\u00e1tica. Por eso, necesitamos que introduzca su c\u00f3digo postal como par\u00e1metro para poder calcular el coste.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfC\u00f3mo puedo pagar?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>Tenemos 4 modalidades de pago. Transferencia bancaria, Bizum, Contrareembolso y Paypal - Tarjeta de Cr\u00e9dito. En la p\u00e1gina de \"check-out\" puede elegir la modalidad que le guste m\u00e1s.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfEs seguro pagar en elturco.es?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p><span>S\u00ed, el sitio utiliza protocolos de seguridad para proteger los datos de los usuarios. Nosotros no tenemos registro de sus tarjetas de cr\u00e9dito. Puede mirar nuestro apartado \"<a href=\"https:\/\/elturco.es\/tienda-documentos\/compra-segura\/\">Compra Segura<\/a>\" para m\u00e1s informaci\u00f3n.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">En el carrito dice que \"No se han encontrado opciones de env\u00edo\". \u00bfQu\u00e9 hago?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p>Para el c\u00e1lculo de los portes, es necesario introducir el c\u00f3digo postal del destino. No se preocupe. En la p\u00e1gina de \"check-out\" puede introducir el c\u00f3digo postal y en ese momento se calcular\u00e1n y visualizar\u00e1n los portes.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_8 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfC\u00f3mo puedo saber si un producto est\u00e1 disponible?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p><span>La disponibilidad se muestra en la p\u00e1gina del producto.<\/span><\/p>\n<\/div><\/div><div class=\"et_pb_toggle_9 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_block_module molti-faq\"><h5 class=\"et_pb_toggle_title\">\u00bfQu\u00e9 hago si no encuentro un producto?<\/h5><div class=\"et_pb_toggle_content clearfix\"><p><span>Puedes utilizar la funci\u00f3n de b\u00fasqueda o contactar con <a href=\"https:\/\/elturco.es\/tienda-documentos\/contacto\/\">atenci\u00f3n al cliente<\/a>.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":100113,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_etml_only":"","_etml_queue":false},"class_list":["post-100152","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/pages\/100152","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/comments?post=100152"}],"version-history":[{"count":25,"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/pages\/100152\/revisions"}],"predecessor-version":[{"id":105331,"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/pages\/100152\/revisions\/105331"}],"up":[{"embeddable":true,"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/pages\/100113"}],"wp:attachment":[{"href":"https:\/\/elturco.es\/tr\/wp-json\/wp\/v2\/media?parent=100152"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}